Shipping & Delivery

Shipping & Delivery

Factory-direct shipping to 100+ countries. Here is how your order travels from our Shenzhen warehouse to your site.

Lead Time

Order Type Lead Time
In-stock standard models 7–12 days
Mixed / partial-stock orders 12–20 days
Custom size, shape or branding 20–35 days
Large project (full container + spares) Quoted per project

Production starts only after the deposit and final artwork/spec confirmation, so your lead time includes manufacturing — not just waiting for stock.

Shipping Methods

  • Sea freight (LCL & FCL) — Most cost-efficient for full-container orders. Typical transit 25–40 days depending on destination port.
  • Air freight — For urgent project deadlines or sample orders. Typical transit 5–10 days airport-to-airport.
  • Express courier (DHL / FedEx / UPS) — For urgent samples, spare parts and small quantities. Typically 3–7 days door-to-door.
  • Rail freight — Competitive option for Central Asia, Eastern Europe and China–Europe routes.

Incoterms

We quote and ship on the following terms:

  • EXW — Shenzhen, China (our warehouse)
  • FOB Shenzhen / Ningbo — most common for container orders
  • CIF — to your nearest destination port
  • DDP — door-to-door including duties in your country (available on request; duty and tax quoted upfront)

Packaging

  • LED cabinets are packed in flight cases or export cartons with foam corner protection
  • Power supplies and control cards are packed separately to prevent damage in transit
  • Every carton is marked with model, quantity, weight and carton number
  • Full loading photos and the packing list are sent before departure for your pre-shipment inspection

Customs & Documentation

We prepare a complete document set for customs clearance and your import registration:

  • Commercial invoice and packing list
  • Bill of lading / airway bill
  • Certificate of origin
  • CE, FCC and RoHS certificates as applicable
  • HS codes and declared values matched to your destination market

For DDP orders, we arrange import clearance and delivery to your door — you receive the goods without handling customs paperwork.

Shipping Cost

Shipping is quoted case-by-case based on destination, shipping method, cargo dimensions and the Incoterm selected. Because we ship factory-direct from Shenzhen, our freight rates are consistently below what you would pay through a trading intermediary.

Request a shipping quote for your destination, contact our logistics team with your port or postcode.